“At Trinnov, we are equally committed to innovation and sustainability, as evidenced by the historical performance and reliability of the Altitude16 and Altitude32,” said Arnaud Laborie, Trinnov Audio co-founder and CEO. “With the announcement of our Extended Care Plan, we are very pleased to offer a unique program that reflects Trinnov’s confidence in our products while offering our existing and future customers greater peace of mind and long-term technical certainty.”

Extended Care Plan Details

• The program is initially available to owners in the United States and the European Union.
• Includes an Annual System Health Audit, providing proactive remote diagnostics to ensure peak system performance.
• Provides Authorized Trinnov Dealers with priority access to the global support team for faster technical resolution..
• Includes full factory maintenance, covering all genuine parts and specialist labor at the Trinnov facilities.
• The plan is fully transferable to new owners if the hardware is sold.
• Owners should contact their dealer for pricing and regional availability.
• Altitude32 units purchased before April 2022 may require hardware component upgrades at the owner’s expense. Owners of these units should contact their dealer for details. 

Extended Care Plan Options

• New & Existing Owners: Purchasers of Altitude processors can enroll in the Extended Care Plan to add an additional 5 years of maintenance at the time of purchase or at any time before the product’s initial 5-year warranty expires.
• Legacy Eligibility: Altitude owners whose original 5-year warranty has expired have an extraordinary opportunity to join. Regardless of the Altitude's age, these owners can secure five additional years of factory-backed maintenance from the date of enrollment. This legacy enrollment window closes December 31, 2026.
• Pricing for the Extended Care Plan will be maintained through December 31, 2026.